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Support

NLINK 7x Administration for Support Staff (NLINK271)


Description
How to monitor and troubleshoot an existing NLINK 7x installation. Where to look for help, and when and how to contact Junot Systems for additional support.
Content
  • INTRODUCTION
  • Purpose of the Course
  • How NLINK Works
  • Installation and Upgrade of the NLINK Server
  • Setting Up a Support Server
  • Directory Structure of a Default Installation
  • The Config Folder
  • The DataStore Folder
  • The Logs Folder
  • NLINK MANAGEMENT MODULE (NMM)
  • NLINK Management Module (NMM)
  • Event Viewer and Event Log Settings
  • Set the Active Meta-Database
  • NLINK Environment Constants
  • Start and Stop the NLINK Server
  • Licensing Problems and What to Do about Them
  • Debug Level and Messages
  • Advanced / Detailed Trace
  • Managing Log Files
  • NLINK DEBUG MODULE (NDM)
  • NLINK Debug Module (NDM)
  • Creating a Trace Folder (aka Dump File)
  • Opening a Trace Folder (aka Dump File)
  • ADDITIONAL RESOURCES
  • Basic Troubleshooting Steps
  • Junot Systems Help Desk
  • Gathering Log Files
  • Course Feedback
Completion rules
  • All units must be completed